"Join our BEENET family and be a part of a very energetic and high calibre team; together we usher our organization into the new economy."
Senior Helpdesk Analyst

Location: BEENET Singapore Office or its designated work location

Summary:

Provide first level support to users for the teaching and learning applications. Troubleshoot software and hardware problems, determine the source of the problem and advise users on appropriate action. Assist the software development team in application testing and carry out content materials migration for users.

Primary Responsibilities:

-Answer user questions in person, via phone and email.
-Evaluate, prioritize and enter the support cases into an online ticketing system in a timely manner.
-Determine source of problems (hardware, software, user access, network ¡K etc.)
-Advise users on appropriate action.
-Responsible for reporting results, following escalation process and dispatching issues to the proper channels.
-Track, follow-up and communicate to appropriate parties regarding ongoing issues.
-Conduct user training.
-Generate regular reports on application usage and support cases.
-Document resolutions for future reference.
-Other duties as assigned.


Additional Responsibilities:

-Perform hardware and software installations.
-Participate in software development.
-Provide briefing or knowledge sharing to other staff or vendor(s), as assigned.

Knowledge and Skills Requirements:

-Diploma or degree in Computer Science, Electronics Engineering or Information Technology.
-The candidate should have minimum three years prior customer service and/or IT help desk support experience.
-Ability to analyze and solve problems. Experience in troubleshooting, hardware, software and network problems is desirable.
-Pro-active, dedicated and responsible.
-Dynamic and result-oriented team player with strong initiative.
-Excellent communication (both oral and written) skills.
-Only locals / Singapore PR may apply.


Candidates shall email full resume, expected salary, and available date to hr_sg@bee-net.com quoting 'BEENET SG-Senior Helpdesk Analyst' in email subject header.
System & Database Administrator

Location: BEENET Singapore Office

Job Responsibilities:

-Provide system and database administration support to BEENET services. Tasks include:

a. O/S installation & patching
b. System & applications software installation, patching & configuration
c. Security hardening
d. Database administration and management
e. Firewall administration and management
f. Backup & restore
g. Housekeeping
h. Resource monitoring
i. Performance monitoring & fine tuning
j. Capacity planning
k. Problem solving
-Develop tools to ensure efficient system administration, management and monitoring
-Maintain up-to-date documentation
-Evaluation of system and database related products and technologies

Qualifications:

-Diploma / Tertiary / Degree holder in IT or related discipline
-At least 2 years solid experience in system administration on both Windows, Unix & Linux environment and proficient with network services configuration including web, email, ftp, etc
-At least 2 years solid experience in database administration with MSSQL, Oracle & mySQL
-Oracle OCP certification is a plus
-Proficiency in shell script programming
-Able to work under pressure, responsible and self-motivated
-Excellent communication and coordination skills




To apply for the job, or for more information, email your cv to hr@bee-net.com
Technical Consultant

Location: BEENET Singapore Office

Job Responsibilities:

The candidate will be responsible for providing technical expertise in system engineering to facilitate project and non-project activities. He or She is also required to support technical team members on their day-to-day operations, to participate in sales pitches, tenders, projects and business development initiatives, whenever applicable.

Specific responsibilities are:

-Perform installation and configuration on n-tiered architecture;
- Assist in trouble-shooting system and application problems;
-Perform daily and monthly system maintenance; and
-Prepare monthly system reports.

Qualifications:

-Degree in engineering discipline
-At least 2-3 years experience in an engineering environment
-Good skills in Solaris/*nix Administration is a MUST
- Basic knowledge of BEA Weblogic 8 Administration and Oracle 9i Database
- Knowledgeable in scripting languages such as Perl or Shell
- Competent and confident with Internet technologies such as Load Balancers, DNS, Web servers and n-tiered Architecture
- Good problem analysis techniques, ability to work independently and under pressure
- Fluent in written and spoken English and Mandarin
- Good presentation and communication skills, resourceful and self motivated
- Knowledgeable in e-learning solutions (especially WebCT, Elluminate and Tegrity products) will be an advantage


To apply for the job, or for more information, email your cv to hr@bee-net.com
E-Learning Consultant

Location: BEENET Singapore Office

Responsibilities:

The candidate will have responsibility for the selling our e-learning product and related services. Commissions are available to the candidate on all concluded sales, according to the territories assigned.

Specific responsibilities are:

- Learn and fully understand e-Learning products to ensure high quality product demonstrations can be made to both existing and potential customers. Product knowledge includes architecture, functions, and deployment methodologies.
- Assist and work closely with our resellers in South East Asia regions to identify sales opportunities within the resellers?territories.
- Conduct solution qualification, presentation and develop an effective proposal to close sales.
- Co-ordinate with team members on client requirements and project delivery.
- Manage and maintain excellent customer and partner relationship with excellent services.
- Consistently meet/exceed sales quotas within specified time frames.

Pre-Requisite:

-Bachelor's Degree with a minimum of 3 years of proven sales performance and records.
-Have experience in selling enterprise level solution and performing product demonstration in a sales environment.
-Strong prospecting, communication, interpersonal, presentation and consultative selling skills.
-Able to write detailed analysis reports and sales proposals
-Excellent written and verbal communication skills.
-Strong, positive attitude and work ethic.
-Must be highly organized and able to prioritize.
-Ability to work independently and in a team environment.
-Be fluent in English and Mandarin or Malay.
-Willing to travel frequently.
-Have knowledge of enterprise server hardware will be an advantage.
-Possess sales experience in the higher education market will be an advantage.
-Ability to start immediately preferred.


Candidates shall email full resume, expected salary, and available date to hr_sg@bee-net.com

All information received will be kept in strict confidence and only for employment-related purposes
System Analyst

Location: BEENET Singapore Office or its designated work location

Develop and maintain software solutions using latest web technologies. Assist in product evaluation, user support, software maintenance and other IT operation activities.

Primary Responsibilities:

-Manage projects, gather user requirements and design solutions.
-Work independently or with other team members to develop application systems and customized components for enterprise systems.
-Enhance and maintain existing applications, customized components and websites.
-Administer test and production servers.
-Document programs in accordance with development standards and procedures. Create and/or modify current documentation.
-Conduct user training and provide user support.
-Participate in 3rd Party Tools and technologies evaluation and implementation.
-Other duties as assigned.


Additional Responsibilities:

-Perform hardware and software installations.
-Conduct user training and provide user support.
-Provide briefing or knowledge sharing to other staff or vendor(s), as assigned

Qualifications:

-Degree in Computer Science, Electronics Engineering or Information Technology.
-The candidate should have minimum three years prior application development experience in areas like J2EE/Java, HTML, XML, ASP/.NET, JavaScript, Macromedia Flash, Dreamweaver, Visual Basic, Oracle, SQL Server, MySQL, Report Generation Tools and other technologies.
-Ability to analyze, solve problems, produce proper documentation and handle multiple tasks.
-Experience in website design, troubleshooting, hardware, software, technology and database problems is desirable.
-Pro-active, dedicated and responsible.
-Dynamic and result-oriented team player with strong initiative.
-Excellent communication (both oral and written) skills.


Candidates shall email full resume, expected salary, and available date to hr_sg@bee-net.com

All information received will be kept in strict confidence and only for employment-related purposes
Online Education Solution Sales Executive

Job Description:
- Achieve sales target on the agreed plan for implementing the selling activities
- Promote company's online education services and products to potential customers
- Make cold calls and follow up on leads
- Prospect clients and develop new prospects
- Prepare quotations and proposals to clients


Requirements:
- 2-3 years' sales experience in the related field, especially in supporting online educational technologies and products such, as WebCT
- Possess solid direct sales experience in network solutions and system integration services in support of online educational technologies such as, WebCT to major corporate accounts and educational accounts in Hong Kong and Macau
- With solid experience in industry sales to major corporate and educational accounts with online training and online educational technologies needs
- Able to work under pressure; aggressive and outgoing
- Good inter-personal and negotiation skills
- Excellent presentation skills, fluent in English and Cantonese. Mandarin is a plus.


To apply for the job, or for more information, email your cv to hr@bee-net.com
Project Manager

Location: BEENET Singapore Office

Responsibilities:

As a Project Manager, you are responsible for translating the project assignment into project main outlines and a project plan. You will also be required to manage the realisation and implementation of the customization/integration development and service delivery. From Kick Off to Concept start milestone, development to deployment milestone, he / she will be required to adhere to quality and performance standards within the timing and budget limitations; resulting into a smooth implementation process that meet customer requirements.


- Project management & ensuring that both project schedules & business objectives are met.
- Frequent interaction with customers on project related issues & to ensure that development and deployment process are adapted to meet expectations.
- Seek ways to shorten project leadtime, cost efficiency in project and consistency in approach.
- Budget monitoring & management ie. project’s budget tracking
- Accountable for good communication to all parties concerned (development, suppliers, customers and management) with respect to all relevant aspects within the scope of the project.
- Manages, lead and coach project team.
- Initiates risk analysis and determines contingency plans.


Pre-requisites:
- Bachelor degree in information technology/computer science discipline with min. 3 yrs of working experience in project management
- Excellent communication and analytical skills.
- Able to balance between commercial expectations and organization service capabilities.
- Ability to convince and influence people.
- Energetic and possess drive to achieve results.
- Good project management ability and make necessary corrections.
- Team builder and able to provide directions in times of uncertainty.
- Good business orientation with a high tolerance for ambiguity.
- Customer focused with good leadership qualities.


Candidates shall email full resume, expected salary, and available date to hr_sg@bee-net.com

All information received will be kept in strict confidence and only for employment-related purposes.